Event

FIELD SERVICE

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Trade Public once a year

FIELD SERVICE

About the event

**FIELD SERVICE Aftermarket Service and Support Conference**

FIELD SERVICE is dedicated to empowering after-sales service professionals with actionable insights and best practices. The conference brings together industry experts, solution providers, and end-users to discuss the latest trends and innovations in:

* **Spare Parts Management:** Optimize inventory levels, minimize downtime, and enhance customer satisfaction.
* **Reverse Logistics:** Enhance efficiency in returns processing, asset recovery, and environmental compliance.
* **Service Delivery Operations:** Improve technician productivity, elevate customer experience, and optimize resource allocation.

Key performance indicators (KPIs) tracked at the conference:

* **Mean Time to Repair (MTTR)**
* **First-Time Fix Rate**
* **Customer Satisfaction Scores**
* **Inventory Turnover Ratio**
* **Return on Service Investments**

Attend FIELD SERVICE to gain valuable insights, network with peers, and drive innovation in your aftermarket service operations.

Marketing & Selling Retail & Shop Fitting Equipment & Service Quality & Maintenance

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